PRIVACY POLICY

Privacy Policy

Effective Date: [DATE]

Welcome to [RICHIKA]. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely via payment gateways)

b) Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates and support

  • Improve our website and services

  • Send promotional emails/SMS (only if you opt-in)

  • Prevent fraud and ensure security

3. Cookies

We use cookies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Understand user behavior

  • Improve website performance

You can disable cookies through your browser settings if you prefer.

4. Third-Party Services

We may use trusted third-party services, including:

  • Payment gateways (e.g., Razorpay, PhonePe)

  • Shipping partners

  • Analytics tools (e.g., Google Analytics)

These services may collect and process your data according to their own privacy policies. We are not responsible for their practices.

5. Data Security

We take appropriate security measures to protect your personal information:

  • Secure servers and encryption (SSL)

  • Restricted access to sensitive data

  • Regular monitoring for vulnerabilities

However, no method of transmission over the internet is 100% secure.

6. Customer Rights

As a customer, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Opt-out of marketing communications

To exercise these rights, contact us using the details below.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📧 Email: [parchachirag10@gmail.com]

By using our website, you consent to the terms of this Privacy Policy.